Question 1

Is this service safe?

Accepted Answer

Yes. Safety is my TOP priority. I provide clear communication, structured scheduling, and guidance based on firsthand experience navigating cross-border travel.

Question 2

What if I don’t speak Spanish?

Accepted Answer

No problem at all. I am bilingual and experienced in assisting English-speaking clients throughout the process. From transportation to appointments, I help ensure clear communication so you never feel lost or uncomfortable.

Question 3

Do you cross the border with clients?

Accepted Answer

Yes. I personally drive with you into Tijuana, take you directly to your appointment, walk you in, and wait during your visit so you feel comfortable and safe. Once your appointment is complete, we return together.

Question 4

What happens during the 15-minute concierge call?

Accepted Answer

This call is for general guidance, answering any questions you may have or are curious about. I also help you understand your options. I have experience with many different clinics and can help you compare prices. This call is informational only and not medical or legal advice.

Question 5

Is the concierge call refundable?

Accepted Answer

No. Concierge calls are non-refundable. However, the fee is credited toward transportation if you decide to book transportation service's.

Question 6

Do you offer medical passes? (For those who wish to travel alone)

Accepted Answer

YES. Medical passes are available for clients who prefer to drive themselves across the border. These passes can significantly reduce wait times when returning to the U.S., passes are available under the Home Tab.

Question 7

Where is pick-up and drop-off located?

Accepted Answer

Pick-up and drop-off take place at a designated, safe, and central meeting location in San Diego County, selected for easy freeway access and free parking. The exact address is provided after booking to ensure privacy & safety.

Question 8

Where are you based?

Accepted Answer

I am based in San Diego, California.

Question 9

Still have questions?

Accepted Answer

You’re welcome to book a 15-minute concierge call for personalized guidance.

Question 10

Do you provide a safe round trip transportation for medical tourism patients visiting Tijuana?

Accepted Answer

Absolutely. We specialize in providing a stress-free environment for patients. From the moment you arrive, we handle all the transportation logistics so you can focus on your appointment. Our drivers ensure a smooth, punctual return trip, providing total peace of mind during your recovery.

Question 11

Why should I choose your private round trip transportation from San Diego to Tijuana over a standard bus?

Accepted Answer

Unlike a shared bus or public shuttle, our private car service offers a "no worry" experience tailored specifically to your schedule. You won’t have to wait for other passengers or navigate crowded stations; we offer exclusive, vetted transport that is inclusive of all travelers and their unique needs.

Question 12

Is there a safe round trip car service for Tijuana day trips that handles the border crossing?

Accepted Answer

Yes, Border Glow Transportation is perfect for day travelers. We manage all the cross-border logistics once you enter our vehicle, allowing you to enjoy your visit without worrying about navigating unfamiliar streets or the complexities of the border queue on your way back.

Question 13

How does your scheduled round trip border crossing service in San Diego work?

Accepted Answer

It’s simple! You provide your itinerary, and we manage the rest. We operate with a high level of punctuality and accuracy, monitoring border wait times in real-time to ensure your round-trip journey is seamless, efficient, and stress-free.

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Pick the best plan for your business

Basic

/Month

$20

Feature 1

Feature 2

Feature 3

Standard

/Month

$40

Feature 1

Feature 2

Feature 3

Business

/Month

$60

Feature 1

Feature 2

Feature 3

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